The points that follow describe the relevant process, timing and customer responsibilities.
Response times may be longer during peak periods, holidays, carrier investigations or when required information is incomplete.
Contact us about orders, products, tracking, damaged or incorrect shipments, payments, refunds, privacy requests or policy questions. For an order issue, provide the order number and checkout email. For a delivery concern, add the tracking number. Product issues should include photographs or video, and a privacy request should identify the specific right being exercised.
Contact information
Email: redminote115g20235@gmail.com
Mailing address: 29543 Ararad Ln, Arkansas City, KS, 67005, United States
Phone: 913-218-2532